
Provides the structure and governance needed to plan, execute, and monitor initiatives, aligning them with strategic departmental goals

Offer oversight, assurance, and support, ensuring consistency, standards, and compliance across projects

Places citizens and stakeholders at the heart of service development, ensuring solutions are intuitive, accessible, and meet real user needs

Ensures that the benefits of programmes are realised by preparing people, processes, and systems for transformation, focusing on engagement, training, and transition

Defines and validates requirements, aligning business objectives with solutions through detailed research, stakeholder engagement, and process mapping

Guided by the HM Treasury’s Five Case Model, ensures that initiatives are strategically justified, economically sound, commercially viable, financially affordable, and practically deliverable, forming the foundation for funding approval and implementation
Add a footnote if this applies to your business